01Introduction
Halozen, Inc. ("Halozen," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you use our website at halozen.ai, receive our communications, or work with us (collectively, "Halozen Services").
02Scope of This Privacy Policy
This policy applies to all Personal Data collected through Halozen Services, whether provided directly, through third parties, or offline interactions. "Personal Data" includes information that identifies you, such as your name and contact details.
03Who We Are
Halozen, Inc., 447 Sutter St, Ste 405, San Francisco, CA 94108, is responsible for the Personal Data described in this policy, except where we process it on a customer's behalf as described below.
04Our Role in Data Processing
When you visit our website, contact us, book a call, or subscribe to our newsletter, Halozen is the data controller: we determine the purposes and means of processing your Personal Data.
When a customer sends us project documents, we process any Personal Data in them on that customer's behalf, as a data processor. For questions about Personal Data in a customer's documents, please contact that customer directly.
05Project Documents
Contracts, specifications, correspondence and other project documents often contain Personal Data, such as names, signatures, job titles and contact details. When a customer sends us these documents, we:
- Use them only to provide the services the customer has asked for.
- Keep them separate from every other customer's documents.
- Never use them to train anything another customer benefits from.
- Store them where the customer's agreement with us specifies: our cloud, the customer's cloud, or the customer's own servers.
- Return or delete them when the engagement ends, as set out in that agreement.
06Types of Personal Data We Collect
We may collect:
- Contact Information: Name, email, phone number, and company, when you fill in a form, book a call, or subscribe.
- Professional Details: Job title, employer, and department.
- Booking Details: The time and information you provide when you book a call.
- Calculator Inputs: The figures you enter into our ROI calculator, and the email address you ask us to send the results to.
- Technical Data: IP address, browser type, device identifiers, and the pages you visit.
- Communication Data: Emails and messages you send us.
We may also receive business contact information, such as your name, job title and employer, from business data providers.
07How We Use Your Personal Data
Your Personal Data may be used for:
- Service Delivery: Providing and improving our services.
- Responding to You: Answering inquiries and preparing for calls you book.
- Marketing: Sending our newsletter and occasional updates. Every email includes a link to unsubscribe.
- Analytics: Understanding how our website is used.
- Compliance: Fulfilling legal obligations.
08Legal Bases for Processing Your Data
We process data based on:
- Consent: When you provide explicit consent.
- Contract: To fulfill contractual obligations.
- Legitimate Interests: When necessary for our interests.
- Legal Obligation: To comply with laws.
10Services We Use
Our website and communications rely on these providers, each of which processes Personal Data on our behalf:
- Vercel: Hosting our website, and measuring site traffic and performance.
- Google Analytics: Understanding how visitors use our website.
- Apollo: Identifying the company a website visit comes from, based on IP address, and providing business contact information.
- Calendly: Booking calls with our team.
- Resend: Sending the emails generated by our contact form and ROI calculator.
- Supabase: Storing newsletter sign-ups.
11International Data Transfers
Your data may be transferred to countries with different data protection laws. We ensure safeguards are in place, such as standard contractual clauses.
12Children's Privacy
Halozen Services are intended for business use and are not directed to anyone under 18. We do not knowingly collect data from anyone under 18. If discovered, such data will be deleted promptly.
13Data Security
We use industry-standard security measures to protect your data from unauthorized access and disclosure, including encryption and access controls.
14Data Retention
We keep website, contact, booking, and newsletter data only as long as necessary for the purposes outlined or as required by law. Unneeded data will be securely deleted or anonymized.
Project documents are kept and deleted as set out in the customer's agreement with us.
15Your Rights and Choices
Depending on your location, you may have rights such as:
- Access: Request data access.
- Correction: Request data correction.
- Deletion: Request data deletion.
- Restriction: Request processing restriction.
- Portability: Request data transfer.
- Objection: Object to processing.
- Withdraw Consent: Withdraw consent.
To exercise these rights, contact us using the information below.
17Updates to This Privacy Policy
We may update this policy periodically. The latest version will be posted on our website with a new effective date.